Refund policy
Arizona & Co. Return & Refund Policy
Returns & Exchanges
We want you to love your purchase from Arizona & Co.
Eligible items may be returned within 7 days of delivery in original condition, unworn, unwashed, with all original tags attached, and accompanied by proof of purchase. Items that show signs of wear, use, washing, alteration, or damage may not be eligible for a refund.
Return Protection
Customers who purchase Return Protection at checkout through Redo or Seel may enjoy return shipping coverage and a streamlined return experience, subject to the terms and conditions of the protection provider.
Standard Returns
Customers who do not purchase Return Protection are responsible for return shipping costs.
To initiate a return, please contact us at returns@arizonaandco.com and include your order number and reason for return. Returns sent without prior authorization may not be accepted.
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
• Jewelry
• Bodysuits
• Swimwear
• Intimates and undergarments
• Beauty and personal care products
• Gift cards
• Final sale merchandise
• Any item marked "Non-Returnable" on the product page
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@arizonaandco.com.
Please include photos of the item, packaging, and shipping label so we can review the issue and make it right as quickly as possible.
Exchanges
At this time, Arizona & Co. does not offer direct exchanges. If you would like a different size, color, or style, you may return the eligible item and place a new order.
Refunds
Once your return is received and inspected, we will notify you of the approval or denial of your refund.
Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process and post the refund.
Shipping Notice
Shipping times may vary by product and supplier. Estimated delivery times are provided at checkout when available.
Arizona & Co. is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or circumstances beyond our control after an order has been shipped.
Contact Us
For questions regarding returns or refunds, please contact us at: